Try it. If it's not working, send it back.
45 days from delivery. Opened bottles count, you should take it before deciding.
How a refund works
Three steps, handled by a real person on our support team.
Email us
Send us an email with your order number. We'll reply within a business day with the return address.
Post it back
Ship the product to the address we send you, using any tracked service.
Get refunded
We refund the product cost to your original payment method within a few business days of receiving it.
A few other situations
For everything the three steps don't cover.
From the day your order is delivered, not the day you placed it. If your order takes two weeks to arrive, your 45 days starts when it lands on your doorstep.
If your order arrives damaged or doesn't arrive, contact us with your order number and a photo. We'll send a replacement.
Stop taking it and email us right away with your order number. We'll sort out the next step with you directly.
Orders from Amazon or another retailer need to be returned through them. This policy only covers orders placed on kallistia.com.
Return postage is at your cost, and original shipping isn't refunded. Please use a tracked service and hold onto your receipt.
We accept returns from anywhere we ship to. The same 45-day window applies from the day your order is delivered.
