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Product Information
Acne Cleanse: Best for breakouts, blemishes, and oily skin.
Hyperpigmentation Cleanse: Best for dark spots, melasma, uneven skin tone.
Anti-Aging Complex: Best for fine lines, skin elasticity, hair & nail health.
Clear Complexion Kit: Acne Cleanse + Hyperpigmentation Cleanse together at a savings.
Perfect Skin Kit: All three products together for comprehensive support.
Not sure? Contact us and we'll help you choose!
Evening: Take 1 Acne Cleanse capsule. Take 1 Hyperpigmentation Cleanse capsule.
Always take capsules with food.
Evening: Take 1 Acne Cleanse capsule. Take 1 Hyperpigmentation Cleanse capsule.
Always take capsules with food.
Shipping
United States: Standard 2–5 business days, Express 2 days
Canada: 8–14 business days, Express 3–5 days
Australia: 8–14 business days, Express 3–5 days
United Kingdom: 8–14 business days
Europe: 10–18 business days
UAE & Middle East: 10–18 business days (PO boxes accepted)
Africa: 14–21 business days
Asia: 10–18 business days
South America: 14–21 business days
All orders are processed within 1 business day (Mon–Fri). Times above are estimates and may vary. Express shipping is available at checkout where offered.
Please allow up to 48 hours for tracking information to update after your order ships.
We currently do not ship to: Bahrain, Cameroon, Colombia, Fiji, Ghana, Guinea-Bissau, Guyana, Israel, Kuwait, Mauritius, Mexico, Oman, Papua New Guinea, Portugal, Qatar, Samoa, Saudi Arabia, South Africa, UAE, and Zambia.
Express: 3–5 business days.
Express: 2 business days.
Orders & Account
Expired: Some codes are time-limited and may have passed their expiry date.
Minimum order: Certain codes require a minimum cart value before they activate.
One-time use: If you've used the code before, it may be single-use only.
Subscribe & Save: Discount codes may not stack with subscription pricing, which is already discounted.
Product exclusions: Some codes only apply to specific products or kits.
If none of these apply, contact us with the code and a screenshot and we'll sort it out.
Visit our order tracking page and enter your order number or email to check your shipping status in real time. A tracking link is also emailed once your order ships. Please allow up to 48 hours after ordering for tracking info to update. If it's been more than 48 hours and tracking hasn't updated, contact us with your order number.
Unfortunately, once an order has shipped we cannot cancel it. You're welcome to return it for a refund once it arrives. See our return policy for details.
Still Need Help?
Our team typically responds within a few hours during business days.
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