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Product Information

Our products are made in an FDA-registered, CGMP Certified Facility. The FDA regularly inspects these facilities to ensure compliance with safety and quality standards.
The Acne Cleanse supports clearer skin and helps reduce blemishes and breakouts. The Hyperpigmentation Cleanse brightens skin and helps soften dark spots. They target different concerns but can be taken together.
Yes! All of our products are designed to be safely taken together. Many customers use the full range for comprehensive skin support.
The Hyperpigmentation Cleanse is 100% vegan. The Acne Cleanse contains fish oil powder and is not vegan. The Anti-Aging Complex contains collagen and is not vegan.
No. Our products are never tested on animals.
Yes! Visit our reviews page to see real before-and-after photos from our customers.
No, capsules should be swallowed whole. The ingredients are designed for slow release in the digestive system.
Our capsules are size 00, which is a standard supplement capsule size.
Early improvements can appear within 30–45 days. Clearer, more even skin typically develops over 6–12 weeks. We recommend at least 3 months of consistent use for best results.
Yes, our products are suitable for all genders.
All products are free from dairy, gluten, corn, wheat, soy, nuts, shellfish, and sesame. The Acne Cleanse contains fish (anchovy, sardine, mackerel). The Anti-Aging Complex contains milk and soy.
Our products are suitable for a Halal diet but are not Halal certified.
There are no known interactions, but we always recommend checking with your doctor before combining supplements with any medication.
No, our products are not safe for use during pregnancy or breastfeeding. Please consult your healthcare provider.
Full ingredient lists are available on our ingredient page.
Our products are made in an FDA-registered, GMP-certified facility using globally sourced, high-quality ingredients.
Yes. Orders ship in a plain brown box or yellow padded mailbag. A description appears on the commercial invoice, but the items are not visible and there is no logo or brand name on the exterior.
The capsule shells are made from vegetable cellulose, making them suitable for vegetarians.
Our products are for ages 13 and up. Under 18 requires parent or guardian supervision. Not recommended for children under 13 unless directed by a healthcare provider.
We recommend taking all products with food for better absorption and to avoid stomach discomfort.
We always recommend consulting your doctor or pharmacist before combining supplements with prescription medications. We cannot provide medical advice.
Yes! Our supplements work from within and don't interfere with topical skincare products. Keep using your regular routine.
Visit our shop to see current pricing for all products and kits. We regularly offer promotions, so contact us or sign up for our email list to stay updated on deals.
Yes! Kallistia is a female-owned and founded Australian brand. Our products are made in an FDA-registered, CGMP Certified facility. We ship worldwide from the USA and have thousands of verified customer reviews on our reviews page. We also offer a 45-day satisfaction guarantee.
Many customers with melasma and dark spots report visible improvement with the Hyperpigmentation Cleanse. It's formulated with 17 ingredients including Licorice Root Extract and Dragon's Blood Powder that support brighter, more even-toned skin. Results vary depending on the severity and underlying cause, and we recommend at least 3 months of consistent use. Visit our reviews page to see real before-and-after photos.
Some customers have reported improvement in dark under-eye circles, particularly with the Hyperpigmentation Cleanse. Dark circles can have multiple causes (pigmentation, thin skin, lack of sleep), so results vary. Consistent use for 3+ months gives the best chance of seeing improvement.
Yes! Because our supplements work from within, they support skin health across your entire body: face, neck, back, chest, and more. Multiple customers have seen improvements in body acne, back spots, and overall skin clarity.
Here's a quick guide:

Acne Cleanse: Best for breakouts, blemishes, and oily skin.
Hyperpigmentation Cleanse: Best for dark spots, melasma, uneven skin tone.
Anti-Aging Complex: Best for fine lines, skin elasticity, hair & nail health.
Clear Complexion Kit: Acne Cleanse + Hyperpigmentation Cleanse together at a savings.
Perfect Skin Kit: All three products together for comprehensive support.

Not sure? Contact us and we'll help you choose!
Morning: Mix 1 scoop Anti-Aging Complex with 8–12 oz water. Take 1 Acne Cleanse capsule. Take 1 Hyperpigmentation Cleanse capsule.

Evening: Take 1 Acne Cleanse capsule. Take 1 Hyperpigmentation Cleanse capsule.

Always take capsules with food.
Morning: Take 1 Acne Cleanse capsule. Take 1 Hyperpigmentation Cleanse capsule.

Evening: Take 1 Acne Cleanse capsule. Take 1 Hyperpigmentation Cleanse capsule.

Always take capsules with food.
Take 2 capsules daily: one in the morning and one in the evening. Always take with food for best absorption.
Take 2 capsules daily: one in the morning and one in the evening. Always take with food for best absorption.
Mix 1 scoop with 8–12 oz of water per day. Enjoy the refreshing pineapple flavour!
It's formulated with 17 herbal, vitamin, and antioxidant ingredients including Licorice Root Extract, CoQ10, Knotweed Root, and Dragon's Blood Powder, all chosen to support brighter, more even-toned skin.
Changes can begin around 30–45 days. We recommend 3 or more months of consistent use for the best results.
Yes, it's formulated with ingredients that support brighter, more even-toned skin and may help soften the appearance of dark spots over time.
Many customers report that improvements last, especially when combined with good skincare habits like wearing SPF daily.
Generally yes. Check with your doctor if there are overlapping ingredients in your other supplements.
Yes: face, back, chest, and other areas. Because it works from within, it supports skin across your whole body.
Yes, the Hyperpigmentation Cleanse is 100% vegan with vegetable capsules and herbal ingredients.
Many customers report a brighter, more even complexion with consistent use.
It is free from dairy, gluten, corn, wheat, soy, nuts, shellfish, and sesame.
The Hyperpigmentation Cleanse is not known to increase sun sensitivity. That said, we always recommend wearing SPF daily for best results.
Some customers report improvements with hormonal pigmentation. Individual results vary depending on the underlying cause.
Stock levels can change quickly due to high demand. Visit the product page to check current availability. If it's temporarily out of stock, sign up for restock notifications and we'll email you as soon as it's available.
The Acne Cleanse is formulated with Wolfberry, White Willow Bark Extract, Witch Hazel Leaf, and Burdock Root, all chosen to support clearer, healthier skin from within.
Each bottle contains 90 capsules, which is a 45-day supply at the recommended dose of 2 capsules per day.
Changes can begin around 30–45 days. We recommend 3 or more months of consistent use for the best results.
Please consult your doctor if you have a medical condition, are pregnant or nursing, or are taking medication.
There are no known interactions, but we recommend checking with your doctor to be safe.
Generally yes. Use caution with products high in preformed Vitamin A (retinol) to avoid exceeding safe intake levels.
Skin may gradually return to its natural state over time. Many customers choose to continue long-term for ongoing support.
The Acne Cleanse is generally well-tolerated. Note that high Vitamin A intake (over 3,000 mcg/day from all sources) may pose health risks. Our product is within safe limits at the recommended dose.
It is free from dairy, gluten, corn, wheat, soy, nuts, shellfish, and sesame. It does contain fish (anchovy, sardine, mackerel).
Yes! The Acne Cleanse promotes overall skin wellness and can be used even if you don't have active breakouts.
Yes. Because it works from within, the Acne Cleanse supports skin clarity across the entire body, not just the face.
Each capsule contains approximately 15mg of niacin, which is well below the flush threshold of 50mg. A niacin flush is uncommon but possible for sensitive individuals.
Some customers report their skin getting slightly worse in the first couple of weeks before clearing up. This doesn't happen to everyone. It's a normal part of the process for some skin types.
The blend includes Lactobacillus acidophilus, Bifidobacterium lactis, and 3 additional strains that support digestive wellness and a healthy complexion.
Unlike topical products that only treat the surface, the Anti-Aging Complex works from within. It combines Hydrolyzed Collagen, Vitamin C, Biotin, Hyaluronic Acid, and probiotics for comprehensive support.
Hydrolyzed Collagen, Vitamin C, Biotin, and Hyaluronic Acid work together to support skin, hair, and nails from within.
The Anti-Aging Complex is generally well-tolerated. Consult your doctor if you have a medical condition.
Yes. The Anti-Aging Complex works from within and won't interfere with your topical skincare routine.
It has a refreshing pineapple flavour that's easy to enjoy every day.
Yes! The Anti-Aging Complex contains Biotin, Hydrolyzed Collagen, and Vitamin C which support not just skin but also hair and nail health. Many customers report stronger, thicker hair with consistent use. It works from within to support your body's natural hair growth cycle.

Shipping

We ship via DHL, USPS, UPS, and FedEx depending on your location and the shipping method selected.
Yes! Kallistia is a female-owned and founded Australian brand.
Orders shipped outside the US and Australia may incur customs duties. The amount varies by country and is the responsibility of the recipient.
Orders are processed Monday–Friday with a 1 business day processing time. A tracking email will be sent once your order ships. Please allow up to 48 hours for tracking to update.
Please contact us with your order number or the email address used to place the order, and we'll look into it for you.
Here are estimated delivery times after your order ships:

United States: Standard 2–5 business days, Express 2 days
Canada: 8–14 business days, Express 3–5 days
Australia: 8–14 business days, Express 3–5 days
United Kingdom: 8–14 business days
Europe: 10–18 business days
UAE & Middle East: 10–18 business days (PO boxes accepted)
Africa: 14–21 business days
Asia: 10–18 business days
South America: 14–21 business days

All orders are processed within 1 business day (Mon–Fri). Times above are estimates and may vary. Express shipping is available at checkout where offered.

Please allow up to 48 hours for tracking information to update after your order ships.
Shipping to Australia is $25–$27 AUD depending on the order.
Shipping to Canada is a flat rate of $25 CAD. All duties are handled.
International shipping ranges from $12–$17 USD depending on the order.

We currently do not ship to: Bahrain, Cameroon, Colombia, Fiji, Ghana, Guinea-Bissau, Guyana, Israel, Kuwait, Mauritius, Mexico, Oman, Papua New Guinea, Portugal, Qatar, Samoa, Saudi Arabia, South Africa, UAE, and Zambia.

Standard: 8–14 business days.
Express: 3–5 business days.
A tracking link is emailed once your order ships. You can also visit our tracking page for help.
A tracking link is emailed once your order ships. You can also visit our tracking page for help.
Yes, we ship to APO/FPO addresses within the United States.
Shipping within the USA is a flat rate of $5.00.
Standard: 2–5 business days.
Express: 2 business days.
Please email us as soon as possible with your correct address and order number. We'll do our best to update it before your order ships.

Orders & Account

Payments are processed in Sydney, Australia. This can occasionally prevent some international bank payments. If you experience issues, we recommend contacting your bank to authorize the transaction.
You can get a debit card from your bank, or purchase a pre-paid Visa card from most shopping centres and post offices. We also accept PayPal and other payment methods.
We accept Visa, MasterCard, PayPal, Klarna, Afterpay, Sezzle, iDEAL, Alipay, WeChat Pay, and more.
No, we do not offer cash on delivery. We accept credit/debit cards, PayPal, and gift cards.
Try selecting "Pay with PayPal" at checkout, then click "Pay with Card." This routes the payment differently and often resolves the issue. We also accept gift cards as an alternative.
Here are the most common reasons a code might not apply:

Expired: Some codes are time-limited and may have passed their expiry date.

Minimum order: Certain codes require a minimum cart value before they activate.

One-time use: If you've used the code before, it may be single-use only.

Subscribe & Save: Discount codes may not stack with subscription pricing, which is already discounted.

Product exclusions: Some codes only apply to specific products or kits.

If none of these apply, contact us with the code and a screenshot and we'll sort it out.
Log into the subscription portal. An account is automatically created with the email used for your order. A one-time login code will be sent to that email.
We offer two options: One-time purchase (no recurring charges, card details not stored) and Subscribe & Save (recurring charges at a discount, manageable via the subscription portal).
When you select 'Subscribe & Save' at checkout, you'll receive your products automatically at the interval you choose (usually every 30, 60, or 90 days) at a discounted price. Your card is charged before each shipment. You can pause, skip, change frequency, or cancel anytime through the subscription portal.
If you selected 'Subscribe & Save' at checkout (rather than 'One-time purchase'), a recurring subscription was created. You can cancel immediately through the subscription portal. Log in with the email you used to order. If you'd like a refund for the most recent charge, contact us with your order number and we'll help sort it out.
We offer a 100% satisfaction guarantee. Send products back for a full refund (less shipping costs). Email us with your order number within 45 days of receiving your order. Items must be returned within 60 days. Orders older than 6 months are not accepted for return. E-books are non-refundable.
Once we receive your returned items, refunds are typically processed within 5–7 business days. The refund will appear on the original payment method. Please allow an additional 3–5 business days for your bank to process the credit.
We're sorry to hear that! Please contact us within 7 days of receiving your order with photos of the damage and your order number. We'll arrange a replacement or refund right away.
First, check with neighbours and any secure spots around your delivery address. Parcels are sometimes marked delivered slightly before actual arrival. If it's been 48 hours since the 'delivered' status, contact us with your order number and we'll investigate with the courier.

Visit our order tracking page and enter your order number or email to check your shipping status in real time. A tracking link is also emailed once your order ships. Please allow up to 48 hours after ordering for tracking info to update. If it's been more than 48 hours and tracking hasn't updated, contact us with your order number.

Unfortunately, once an order has shipped we cannot cancel it. You're welcome to return it for a refund once it arrives. See our return policy for details.

Yes! Contact us for current discount codes and promotions.
No, our products are only available through kallistia.com. We ship worldwide.
Please contact us with your full name and street address so we can locate your order.
Visit our website, add items to your cart, and proceed to checkout. Enter your delivery and payment details to complete your order.
Contact us with your request and we'll take care of it.
Contact us as soon as possible with your order number or email address and we'll do our best to help.
We do not currently offer wholesale accounts. If this changes in the future, it will be announced on our website.
You can reach us via our contact form. We'll get back to you as soon as possible.

Still Need Help?

Our team typically responds within a few hours during business days.